Frequently asked questions
How long does it take to process an order?
Most orders take 3–5 business days to process before shipping. Each item is carefully made and prepared just for you. We appreciate your patience while we bring your new creation to life!
Do you offer custom prints?
Absolutely! We love bringing unique ideas to life. Custom projects may require additional production time depending on their complexity.
Please visit our Contact page to tell us about your idea, and we'll discuss what's possible.
What is your return policy?
As a small business creating many items to order, we generally do not accept returns or exchanges.
Please review product descriptions, sizes, and options carefully before purchasing.
If your order arrives damaged or there's an issue with your purchase, please contact us so we can help resolve the situation. Our shipments are insured, and we can assist with the appropriate shipping claim when applicable.
Where are your products manufactured?
Our products are proudly made in Michigan! At Celtic Forge 3D, we produce our creations in-house using 3D printing technology. Each item is carefully printed, inspected, and prepared with attention to quality before making its way to you.
How much does shipping cost?
Shipping costs are calculated at checkout based on your order and delivery location. We work to keep shipping rates as affordable as possible while ensuring your items are carefully packaged and arrive safely.
You'll always see your shipping cost before completing your purchase.